Shipping policy
FREE PICK UP
- Pick up from our store, located at 4505 14th Ave Brooklyn NY is Free. At Checkout, under delivery method select pick up.
- Add your email address to the order, Wait for the pickup notification.
- Most orders are ready within a few hours, however for embroidery / printed items or if we need to fulfill some items from our warehouse, it might be only available the next business day for pickup.
SHIPPING PROCESSING TIMES
- We make every effort to ship out orders as quickly as possible, most orders get shipped within one business day.
- August and September expect longer shipping times.
- We are not responsible for lost or stolen packages that show successfully delivered to the order address, however, we will do our best to assist you.
SHIPPING COST
- The price for shipping in the USA is based on the order value.
- up to $25 - $5.95
- up to $50 - $6.95
- up to $75 - $7.95
- up to $100 - $8.95
- up to $150 - $9.95
- up to $200 - $10.95
- up to $300 - $11.95
- up to $400 - $12.95
- up to $500 - $13.95
- over $500 - $14.95
SHIPPING INTERNATIONAL
- Most orders are shipped with DHL, all duties and taxes will be calculated and charged upfront so DHL can deliver quickly, Delivery is usually 4-6 business days.
SHIPPING TO NEW JERSEY
- Doll clothing, hair accessories must be removed from cart. They are not available to ship to New Jersey, as it is a taxable item.