Shipping policy

FREE PICK UP

• Pick up from our store, located at 4505 14th Ave Brooklyn NY is Free. At Checkout, under delivery method select pick up.
• Add your email address to the order, Wait for the pickup notification.
• Most orders are ready within a few hours, however for embroidery / printed items or if we need to fulfill some items from our warehouse, it might be only available the next business day for pickup.

SHIPPING PROCESSING TIMES

• We make every effort to ship out orders as quickly as possible, most orders get shipped within one business day.
• August and September expect longer shipping times.
• We are not responsible for lost or stolen packages that show successfully delivered to the order address, however, we will do our best to assist you.

SHIPPING COST 

• The price for shipping in the USA is based on the order value.
• up to $25 - $5.95
• up to $50 - $6.95
• up to $75 - $7.95
• up to $100 - $8.95
• up to $150 - $9.95
• up to $200 - $10.95
• up to $300 - $11.95
• up to $400 - $12.95
• up to $500 - $13.95
• over $500 - $14.95

SHIPPING INTERNATIONAL

• Most orders are shipped with DHL, all duties and taxes will be calculated and charged upfront so DHL can deliver quickly, Delivery is usually 4-6 business days. 

SHIPPING TO NEW JERSEY

• Doll clothing, hair accessories must be removed from cart. They are not available to ship to New Jersey, as it is a taxable item.